Shipping and delivery
Shipment - and delivery conditions
The final VAT rate for the country is calculated at checkout. Business customers who provide a valid VAT ID in the shopping cart are exempt from VAT. The same applies to customers from a third country, for example Switzerland.
We have a processing time of 1-2 days (depending on request), after this time the order will be shipped. Usually our delivery time is 1-3 business days from dispatch. For international shipments, the delivery time may vary depending on the destination country.
Delays caused by customs do not count towards delivery/shipping time.
The buyer is responsible for customs clearance costs/import sales tax.
We do not offer VAT refunds for third countries.
We are not liable for lost goods that were delivered according to the shipping service provider or for incorrect delivery address information.
Shipping costs
Shipping in Germany:
4.90 € via DHL with tracking (up to 0.99 kg)
6.99 € via DHL with tracking (from 1-5 kg)
Shipping to Switzerland and Liechtenstein:
From 7.99 € - 8.99 € by DHL goods post with shipment tracking depending on the value of the goods
29,99 € - 105,00 € via DHL with shipment tracking depending on the value of the goods
Shipping within the EU, except Spain, Italy, Greece, Bulgaria, Cyprus:
7.99 € by post with tracking (up to 0.31 kg)
19.99 € via DHL with tracking (from 0.32 kg)
Shipping to Spain (mainland) and Italy:
15,99 € via DHL with tracking (up to 2 kg)
1 9 ,99 € via DHL with tracking ( from 2.08kg )
No after shipping to the Canary Islands in Spain (islands and autonomous communities)
Shipping to Croatia, Cyprus, Estonia, Finland, Ireland, Latvia, Lithuania, Malta, Romania, Portugal, Poland, Hungary:
15,99 € via DHL with tracking (up to 2 kg)
1 9 ,99 € via DHL with tracking ( from 2.08kg )